Cancellation policy & cancellation form
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a. Cancellation policy
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise the right to cancel, you must inform us (Tucan Activewear UG (haftungsbeschränkt), Karl-Sauer-Str. 11a, 91207 Lauf an der Pegnitz, Deutschland, Tel.: 01756871040, E-Mail: hallo@tucanactivewear.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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B. Cancellation form
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If If you want to cancel the contract, please fill out this form and send it back.
To: Tucan Activewear UG (limited liability)
Karl-Sauer-Str. 11a
91207 Lauf an der Pegnitz
Germany
E-mail: hallo@tucanactivewear.de
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) ________________________________________________
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Name of the client(s)
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Address of the client(s)
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Signature of the client(s) (only if notification is made on paper)
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Date
(*) Delete where inapplicable
Copyright notice: This cancellation policy was created by the specialist lawyers of the IT law firm under the DOC ID: ##ITK-3c55cc18fa77495473be436746d587fc## and is protected by copyright (https://www.it-recht-kanzlei.de)